Complete customer satisfaction is our first and only goal.
While we think the quality of our products, processes and staff speaks for itself, it’s always a pleasure to hear from satisfied customers like these:
"CMS Direct was instrumental in helping Haband discover new market opportunities by leveraging Pro-Select for improved targeting and SKU-enhanced consumer data from Prefer Network's collaborative database.Valuable input from their knowledgeable staff across both strategic and tactical organizations provided both immediate benefits and allowed us to formulate better long-term marketing strategies for our company."
Steve Schlumpf
Director of Marketing Haband
“DecisionMate has revealed several new growth opportunities for the home and apparel divisions of Garnet Hill and Growing Up with Garnet Hill catalogs. The tool removes a level of uncertainty in the merchandising process. We are also using the tool to establish a market share baseline from which we can measure the performance of our new merchandising initiatives. The tool is exceedingly easy to use and we are able to customize the data for different uses. In addition, we have asked for tailored analyses from Prefer’s Merchandising team and they have been extremely responsive.”
Martha Eyman
Merchandising Garnet Hill
“Decision Mate allows us to look at customers from a unique perspective, one that was not available in the past. It is a forward-looking tool we use to validate our assumptions for new initiatives. Data from Decision Mate also generates strategic questions and encourages out-of-the-box thinking. The tool gives us instant competitive advantages over those who do not have DecisionMate.”
Sam Fong
Circulation Manager Miles Kimball Company
“The efforts of CMS Direct around processing, re-segmentation and consulting have been outstanding. We are only three weeks into our first drop, and we are very excited about the results thus far. We wouldn’t have been able to make these improvements as quickly without their assistance."
Dan German, THTDesigns
“BenchMark™ provided us with a very cost effective solution. Now we know what sort of product categories our customers are shopping, which areas are most profitable for us, where we should devote our efforts, where we should expand product categories and how we should run our business from a merchandising and profit perspective.”
Sharon Wright
Managing Partner, Best to You™
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